Returns & Replacements

Every Life’s Littlest Pleasures product is made to order, so all sales are final.

We do not offer refunds, buyer-remorse returns, or general exchanges.

That said, if something genuinely arrives wrong, we want to know about it.

Something Wrong With Your Order?

If your item arrives damaged, defective, or misprinted, contact Life’s Littlest Pleasures by email within 15 calendar days of the carrier-marked delivery date.

The 15-day period begins on the date the shipping carrier records your package as delivered—not when the package is opened, picked up, or retrieved later.

Please include:

• Your name
• Your order number
• A short description of the problem
• A clear photo of the entire product
• Close-up photos showing the damage, defect, or printing issue
• A photo of the packaging if the item appears to have been damaged during shipping

We may ask for additional photos or information if our fulfillment partner needs them to review the claim.

Please do not send the product back unless we specifically ask you to.

Once we have what we need, we’ll handle the claim with our fulfillment partner for you.

Approved Claims = Replacement Only

If your claim is approved, you’ll receive a replacement of the exact same product originally ordered.

That means the same:

• Product
• Design
• Color or variant
• Size, when applicable

An approved replacement cannot be exchanged for another design, another product, store credit, or a different item.

We do not issue refunds in place of replacements.

What Qualifies

A replacement may be approved when a product:

• Arrives damaged
• Has a manufacturing defect
• Has a printing error or misprint
• Arrives incorrectly produced
• Is confirmed lost in transit and qualifies for replacement through our fulfillment partner

What Does Not Qualify

Our replacement policy does not cover:

• Buyer’s remorse or changing your mind
• Ordering the wrong item
• Choosing the wrong color, variant, or size
• Accidental purchases
• Wanting a different design or product instead
• Normal wear and tear
• Improper washing, cleaning, storage, or use
• Damage that happens after delivery
• Items that are dropped, cracked, broken, scratched, stained, or otherwise damaged after they arrive in good condition

In other words: if we or our fulfillment partner got something wrong, we’ll work to make it right. If the item arrived correctly and was damaged afterward, it does not qualify for a free replacement.

No Buyer-Remorse Returns

Our products are created specifically when you order them, so we cannot accept returns simply because you decide you no longer want the item.

Please review your product choice, design, color, quantity, and other options before completing checkout.

Incorrect Addresses

Customers are responsible for providing a complete and accurate shipping address.

Orders returned because of an incorrect or incomplete customer-provided address do not qualify for a refund or free replacement.

If reshipment is available, the customer is responsible for the additional shipping cost.

Final Sale

Except for an approved replacement involving a qualifying production defect, misprint, shipping damage, or lost shipment:

All sales are final. No refunds. No returns. No exchanges.

If something genuinely arrives wrong, contact us within the 15-day window and give us a chance to make it right.